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Privacy Policy

Like every service operator, we capture, process and use data as part of our service of offering tourist services online via the internet and mobile applications (the “Service”). Protecting your personal data as a part of all the services we provide is very important to us. Therefore we gather, process and use your personal data exclusively under the applicable legal regulations.

In this privacy statement, we explain how we handle your personal data as part of your use of our website.

The party responsible for data protection is Exploriada Limited, 3rd Floor Buckingham House, Buckingham Street, Aylesbury, Buckinghamshire, HP20 2LA, United Kingdom (“Exploriada” or “we”) as well as those companies affiliated with Exploriada Ltd, to whom you have given the appropriate consent for the use of your personal data.

We reserve the right to adjust the content of this privacy statement from time to time. It is therefore advisable to periodically review this privacy statement. We will note the date that revisions were last made to this Privacy Policy at the bottom of this page, and any revisions will take effect upon posting.

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General Information

We commit ourselves to observe the applicable data protection laws, in particular, the provisions of the UK's Data Protection Act 2018 and EU's General Data Protection Regulation (GDPR) and any other relevant legislation in force from time to time.

We collect, process and use your personal data only with your consent or when this processing or use is permissible by law. We only process or use the data which is required for using the site or the data which you provide to us.

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Personal Data

Personal data is specific information about personal or factual circumstances regarding an identified or identifiable natural person. This may include information such as your name, address, email address, or phone number.

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Processing and Using Your Data

We collect, process and use the personal data you provided to us when you registered for our membership area or when you make a booking, to the extent required, for the following purposes:


Registration and Execution of the Contract

  • Data that you provide when setting up an account, such as your name, email address, telephone number, mobile phone number, postal address and the information provided depending on the services used.
  • We collect, process and use transaction data relating to your activities on the websites (such as purchases and content which you generate or associate with your account).
  • Billing and other data which you specify for the purchase.
  • Data is transmitted as part of community discussions, reviews, chats and correspondence on the website or by email, fax or postal mail.
  • Other personal data which we ask you for.
  • If you voluntarily provide us with additional personal data during the registration process, this will also be used to implement the conditions of use. All personal data collected during registration will be stored by us for as long as the user’s registration is active. This is subject to our General Terms and Conditions.

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Establishing Contact

If the user shares personal data to establish contact, we will store this data only for as long as it is required for communication, customer contact and project planning and implementation. Once the personal data is no longer required by us for these purposes, it will be immediately deleted.

Additionally, we collect anonymous technical data, such as the name of your internet service provider, internet browser and operating system, screen resolution and information about the websites that directed you to us, the number and date of your visits, your average time on our site and which of our websites you visited. We may also record your IP address. This data is stored automatically. The evaluation is done anonymously and exclusively for statistical purposes to continue to improve our web presence for you.

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Transfer of Personal Data

Exploriada will not share your data with third parties unless you have previously given your express permission or unless the transmission is required or permissible by law. We will in particular not sell or otherwise market your data to third parties. Transfers of data to government institutions and authorities is done only within the scope of mandatory national legal requirements. Our employees and partners are obligated by us to maintain secrecy and to comply with legal data protection regulations.

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Cookies and Google Analytics

  1. We use cookies to recognize you as a user during the use of the service and to store technical data for the correct functioning of the website on your computer. A cookie is a text file that is stored on your computer and which allows an analysis of your use of the website. With a cookie, we store each random session and the serial number of your visit or information you provided on our website enables us to fulfill your request.
  2. If you do not wish to use cookies, you can block their use in your browser. However, as a result of blocking cookies, you may be unable to use certain areas of our website.
  3. Exploriada uses Google Analytics, a web analytics service of Google Inc. (“Google”). Google Analytics also uses cookies (see point 1 of the current paragraph). The information generated by cookies about your use of the website is usually transferred to a Google service in the United States and stored there. You can prevent the data generated by the cookie about your use of our website (including your IP address) from being sent to Google and the data from being processed by Google, by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=en.
  4. Exploriada uses the Google service Google Maps (“Google Maps API”) which provides you with more information. Certain data may be transmitted to Google when it is being used, but this is done anonymously.

See the full list of our cookies: List of our cookies

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Use of Data for Marketing Purposes / Consent

Based on your declaration of consent, Exploriada processes and uses your personal data when applicable for marketing activities, such as sending emails with general information or advertising information (newsletters).

You can revoke your declarations of consent with us with future effect at any time. Additionally, if we use your personal information as permissible by law, for example for marketing activities by mail, you may object to this use.

If you wish us to stop sending you newsletters or other marketing activities please automatically subscribe through the unsubscribe link provided in our emails to you.

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About Data Collected From Mobile Applications or Devices

When you download data, use our mobile applications or access one of our web pages optimized for mobile devices, we may, as described above in this declaration, collect information about you and your mobile device. This may include data about your location. We use this information to provide location-based services such as search results and other personalized content for you if approved by you and your device. On most mobile devices, you can control or disable location services in the settings menu. If you have questions about how to disable location services on your device, we recommend that you contact your mobile service provider or the manufacturer of your device.

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Data Collected From Other Sources

We may collect additional information about you from third parties to supplement our account information. This information may be, among other things, demographic and navigation data, credit check information and information from credit reporting agencies, to the extent legally permissible.

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Data Storage

Your personal data will be stored for only as long as necessary for the purposes stated in this privacy statement or for as long as we are required by law or legally obligated to store this information.

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Right of Access, Rectification, Deletion

You have the right at any time to receive information free of charge about your personal data stored with us. If your data is stored incorrectly or wrongly by us, we will gladly correct, block or delete it. Please inform us of any changes to your data immediately.

For answers to your questions or ways to contact us, visit our Exploriada Contact page.

Exploriada Ltd

3rd Floor Buckingham House
Buckingham Street
HP20 2LA
United Kingdom

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Last updated: Sunday, 26 May 2024